View server requests from WFM users

Use the User Requests page to view and/or delete server requests (such as scheduling, planning, and data requests) made by users.

When a user request is made, it is added to the queue. Requests are processed one at a time. The list displays the request type, the time and date the request was submitted, the name of the user who made the request, and the current status of the request.

The requests can be filtered and sorted by any column. Requests stay in the list until they are deleted.

Field descriptions

Field Description
Selection Criteria
Display User Requests Displays the matching user request results.
Select Request Type The type of user request to display. By default, results include all request types.
Select Requester The name of the user who submitted the request. By default, results include all request types.
Select Status The status of user requests to display. By default, results include requests of all statuses.
Start Date/End Date (Optional) The range of dates for which results are displayed. If you do not specify a start/end date, all matching results are displayed.
List of User Requests
Delete

Deletes the selected user requests. Select a request by selecting the appropriate check box in the list. Select the check box at the top of the table to select all user request results.

NOTE   You cannot delete requests that are tagged as In Progress. Requests that are tagged as Success, Failure, and Pending can be deleted.

Details

Displays further details about any request. To view further details about a request, click View Details. The details appear below the List of User Requests table.

Request Date/Time The date and time that the user request was submitted.
Request Type The type of user request.
Requester The name of the user who submitted the request.
Status

The completion/run status of the request. Requests that have been scheduled to run at a future date/time are displayed as “Pending.”

NOTE   If a capture request is pending for longer than seems reasonable, consult the log for possible reasons the request is not being processed.